Privacy Policy

Coolmain Electrical Ltd T/A Cronin Electrical which includes Cronin Security Systems and Cronin Solar. This privacy policy will explain how our organization uses the personal data we collect from you when you use our website.

What data do we collect

Coolmain Electrical Ltd T/A Cronin Electrical collects the following data

·         Name

·         Email address

·         Phone number

·         Eircode

 

How do we collect your data

You directly provide Coolmain Electrical Ltd T/A Cronin Electrical with most of the data we collect. We collect data and process data when you

·         Use or view our website via your browser’s cookies

·         Voluntarily complete a contact form that will email to us directly

·         Email

·         Over the Telephone

 

How will we use your data

Coolmain Electrical Ltd T/A Cronin Electrical collects your data so we can

·         Communicate with you including to respond to your query through the contact us form, through email submitted queries, and or to obtain your _____feedback on our products and services.

·         Record keeping on our accounting online system and Inputting data into our job booking system

·         Emailing you with quotations if necessary

·         To investigate any complaint, you make

·         To be used for invoicing after a job and chasing for payment

 

How do we store your data

Coolmain Electrical Ltd T/A Cronin Electrical securely stores your data using the online accounting system Intuit Quickbooks, Joblogic for booking in jobs so relevant engineers are aware of your job and using Excel which saves to personal servers at Coolmain, Kilbrittain, Co. Cork P72 D231. Only the relevant personnel have access to these systems.

We only keep your personal data for as long as it is necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use r disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means and the applicable legal requirements.

We will never store your payment information.

Disclosing your personal data to others

We will not share your personal data with others, unless:

·         Emergency services such as gardai, ambulance and fire brigade

·         We are under duty to disclose or share your personal details to comply with any legal obligation or in order to enforce or apply to our rules

·         Our accountants, auditors, lawyers or similar advisors when we ask them to provide us with professional advice

·         Within our business to the Electrical or Solar side, only if those types of works are needed for you

·         Any other third parties, if authorised by you to do so e.g., other contractors we are in talks to in regards to your project.

What is your data protection rights

Coolmain Electrical Ltd T/A Cronin Electrical would like to make sure you are fully aware of all of your data protection rights.

Every user is entitled to the following:

·         The right to be informed- You have the right to be provided with clear, transparent and easily understandable information about how we use your personal information and your rights. Therefore, were providing you with the information in this privacy policy

·         The right to access- You have the right to request Coolmain Electrical Ltd T/A Cronin Electrical for copies of your personal data. We may charge you a small fee for this service.

·         The right to rectification- You have the right to request that Coolmain Electrical Ltd T/A Cronin Electrical correct any information you believe is inaccurate. You also have the right to request Cronin Security Systems to complete information you believe is incomplete.

·         The right to erasure- You have the right to request that Coolmain Electrical Ltd T/A Cronin Electrical erase your personal data, under certain conditions.

·         The right to restrict processing- You have the right to request that Coolmain Electrical Ltd T/A Cronin Electrical restrict the processing of your personal data, under certain conditions

·         The right to object processing- You have the right to object to Coolmain Electrical Ltd T/A Cronin Electrical processing or your personal data, under certain _____conditions.

·         The right to data portability- You have the right to request that Coolmain Electrical Ltd T/A Cronin Electrical transfer the data that we have collected to another organisation or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: accounts@croninelectrical.com

Call us at: 023 8849233

Write to us at: Coolmain, Kilbrttain, Co. Cork. P72 D231

 

What are cookies?

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology. There will be a pop up once you enter our website which will let you to either accept or decline cookie use

How do we use cookies

Our company uses cookies in a range of ways to improve your experience on our website including:

·         Understanding how you use our website so we can review analytics to see how people go through our website

What types of cookies do we use?

There are a number of different types of cookies, however our website uses:

Source (Where they come from)

  • These cookies are provided by is and used by various features on our website. Examples may include customising a visitors visit providing statistical information.

  • These cookies are provided by “Third Party” vendors who provide products and features we have integrated into our website. Example include social media sites, as networks and security systems.

Expiration (How long cookies last)

  • These cookies are added when a visitor starts to browse our website or interacts with specific feature and are deleted when the browser is closed.

  • These cookies are added when a visitor starts to browse our website or interacts with a specific feature but may remain stored on your device until a certain termination date is reached (in terms of minutes, days or years from the creation/update of the cookie)

For further information about cookies in general, visit allaboutcookies.org

Coolmain Electrical Ltd T/A Cronin Electrical website is created using Squarespace, click here to read about the various cookies they use

If you accepted the use of cookies but late would like to turn them off, please see below the locations of the cookie settings for all major web browsers

·         Turn off cookies in Microsoft Edge click here

·         Turn off cookies in Chrome click here

·         Turn off cookies in Safari click here

·         Turn off cookies in Firefox click here

·         Turn off cookies in Safari IOS click here

·         Turn off cookies in Google Android click here

Privacy policies of other websites

The Coolmain Electrical Ltd T/A Cronin Electrical website contains links to other websites. Our privacy policy applies only to our website so if you click on a link to another website, you should read their privacy policy

Changes to our privacy policy

Coolmain Electrical Ltd T/A Cronin Electrical keeps its privacy policy under regular review and placed any updates on this web page. This privacy policy was last updated on 21/02/23